The top six outsourcers on Everest Group’s second annual ranking of the best IT service providers of the year remained unchanged since 2016 with Accenture taking the top stop for the second year in a row. But the real headliner may be Tata Consultancy Services (TCS), which has quietly built momentum in the market, leaping from fourth place to No. 2. TCS’s improved showing is primarily due to growth in key segments such as life science, infrastructure services, and capital markets, says Abhishek Singh, IT services practice director with Everest Group. “TCS stole the show by showcasing spikes in an otherwise flat growth market.”
Wipro also rose from fifth place to fourth thanks to the fact that Everest Group’s evaluations are based not only on capabilities but also vision, both of which the company has displayed in the realm of digital transformation. “Wipro’s investments in digital and IoT [internet of things] services have helped it chart out a favorable course for the future,” Singh says.