In my conversations with the #CIOChat over the last couple of years, it is clear that in the next three years, on-premises will become more the exception as SaaS and public cloud obtain a majority of computing workloads. Given this, I wanted to get these CIO’s take on what is needed for public cloud vendors to become "enterprise grade." As you can imagine, the CIOs thinking here should probably impact public cloud vendor’s strategic plans.
What CIOs want from public cloud vendors in terms of performance and scalability?
CIOs want many things. What they want depends on the workloads that are considering putting in the public cloud. They want, in general, a well-articulated disaster recovery and business continuity plan. CIOs complained that some cloud providers answer, “Everything is fine. We’re in the cloud”. CIOs want instead single pane management for business continuity, disaster recovery, and security. As well, they want the performance and scalability provided to be predictable and manageable. They insist that when you enter the enterprise realm evaluating technology based on technical performance characteristics alone is not sufficient. They want to know whether storage includes capacity management. They want one-stop shopping for data tiering, archiving, and de-duplication. And they want you to have a willingness to put all of this in the contract.