Digital technologies are impacting specific industries, both through internal change and competitive threats. In "How to jumpstart digital transformation in healthcare," I proposed a healthcare IT transformation strategy. But these forces also are transforming standard business functions, such as finance, marketing and HR. Also undergoing transformation are the key areas of supply chain and procurement.
Like many business processes, supply chain and procurement have their own inertia. A case in point is the persistence of the Electronic Data Interchange (EDI) protocol. “EDI is Dead! Long Live EDI!” That was the title of an Industry Week article from 2004, yet it could still apply today.